Today’s Oxio Update
Published at 08:48 on 27 October 2026
Tried to contact them yesterday around 11:00 AM local time. Got the same chatbot. Same story “we are busy now, will contact you later.” Asked to be contacted by SMS.
Never was contacted by SMS. Around 7:00 PM, entering a theatre to see a movie with a friend, I notice a newly-arrived email from Oxio. Yes, another email, even though I requested SMS. It gives me an hour to respond. As I am walking into the auditorium for a movie that starts in a few minutes. Eff that.
Apparently Oxio thinks it is fair to require me to put my life on hold so I can cater to their needs, instead of them serving me for the money I pay them. Apparently they think it is fair to require me to respond within an hour after it taking them nine hours to respond to me.
Worst. Company. Ever. At least, the worst I have ever dealt with. And I’m an old guy, so I’ve dealt with a lot of businesses over the years.