I’ve been using Boingo for internet access on the ferry since moving to Bainbridge Island about three years ago.
Since then, it’s gotten progressively slower. I long ago given up using a web browser on the ferry and relegated it to IMAP-only use. Then it got harder and harder to even do that; it would take half the trip just to get Boingo to allow me to connect, and it would frequently drop out altogether and make my e-mail client fail.
The exception has been when I tried it on trips other than those at peak commute times. Boingo is surprisingly fast and reliable then (which is mostly irrelevant, since most of my trips are at peak hours). So clearly it’s an issue of capacity and overloading.
One day, while Boingo was giving me the usual frustrations, a new open access point popped up in my Wi-Fi drop-down menu: “Karma Wi-Fi.” It turned out to be a novel marketing strategy by a company that sells cellular internet modems. The connection was faster and more reliable than Boingo had ever been. But the monthly cost was significantly more, so I held off.
Then one evening I did some back of the envelope calculations based on how much my time is worth, and it was clear that the costs of the more expensive service would pay for themselves in about a fortnight. So I’ve taken the plunge, and it’s been as reliable as my free trial was. Time to call Boingo and cancel my service.