Avoid the Motorola SBG901

Published at 15:16 on 20 May 2012

If you’re in the market for a DOCSIS 2.0 cable modem, I suggest you avoid the Motorola SBG901. Based on my experience, they’re pieces of unreliable junk.

I’ve now tried two, and they both exhibit the same symptom of continually rebooting themselves (causing a lost connection) every few minutes. The modem I’m presently renting from my broadband provider, the Ambit U10C018, almost never does this, so it’s not an issue of my signal from the cable company being weak or unreliable.

Given that two completely different samples have behaved in the same way, I would also have to say that the odds of this being two random defects are pretty low. It appears to be a design defect of this product. A Google search on “motorola sbg901 keeps rebooting” comes up with more than a few matches of others who have run into my problem, which provides further  evidence of a design defect.

It’s a pity, as the Motorola product has the desirable feature of combining a wireless access point with a cable modem in one box.

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