{"id":7047,"date":"2026-10-28T16:56:56","date_gmt":"2026-10-28T23:56:56","guid":{"rendered":"https:\/\/blackcap.name\/blog\/new\/?p=7047"},"modified":"2026-10-28T16:58:34","modified_gmt":"2026-10-28T23:58:34","slug":"todays-and-hopefully-the-last-oxio-update","status":"publish","type":"post","link":"https:\/\/blackcap.name\/blog\/new\/?p=7047","title":{"rendered":"Today&#8217;s (and Hopefully the Last) Oxio Update"},"content":{"rendered":"\n<p>Finally got a response from a human today. And it actually came via text message as I requested, not email. And it &#8220;only&#8221; took an hour or two this time. Fourth time&#8217;s the charm, I guess.<\/p>\n\n\n\n<p>But it doesn&#8217;t matter for purposes of changing my decision not to change over to their service. Three strikes, you&#8217;re out. Particularly since some of those strikes indicated just how badly broken their systems are. The cancellation process is now underway.<\/p>\n\n\n\n<p>All that shit from them about having to respond within an hour, or within 10 minutes, while they take hours (and sometimes many hours) each time, and the inability to usually notify me via the proper channels, is just too much. To reiterate: easily the worst customer service of any business I have ever dealt with in my 63 years on this planet. It is not even close.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Finally got a response from a human today. And it actually came via text message as I requested, not email. And it &#8220;only&#8221; took an hour or two this time. Fourth time&#8217;s the charm, I guess. But it doesn&#8217;t matter for purposes of changing my decision not to change over to their service. Three strikes, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,7,19],"tags":[],"class_list":["post-7047","post","type-post","status-publish","format-standard","hentry","category-capitalist-scum","category-computers","category-technology"],"_links":{"self":[{"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=\/wp\/v2\/posts\/7047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7047"}],"version-history":[{"count":1,"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=\/wp\/v2\/posts\/7047\/revisions"}],"predecessor-version":[{"id":7048,"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=\/wp\/v2\/posts\/7047\/revisions\/7048"}],"wp:attachment":[{"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blackcap.name\/blog\/new\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}