New Internet Service

I’ve gotten a few mailings from the phone company advertising DSL internet service. The prices seemed very attractive (about one third the existing cost I’m paying the cable company). So I called to investigate, and found out that there was basically no bait-and-switch; it would be that much cheaper. It’s not as fast as the cable company’s service, but my calculations indicated it would be fast enough.

The vastly cheaper rates aren’t even the best part. That’s being able to finally sever my relationship with Comcast, which has a very well-deserved reputation for being the most hated company in the USA. Mind you, I’m replacing them with the phone company, which is it’s typical bureaucratic and inefficient self. I’ve had to call and go through phone trees for things that there should be self-serve options online for.

But, it’s still vastly better than dealing with Comcast. At least Century Link’s service options are simple, up front, and understandable. Want phone service? Order phone service. Want internet? Order internet. Want TV? Order that. Order more than one service and get a volume discount. No special “packages” that make it cheaper to order TV service you don’t need for 12 months (then you have to negotiate another deal, and it’s always confusing, and you can never just pay for what you want and leave it at that). No commitment in advance to subscribe for a minimum period of time.

Tomorrow I call Comcast and tell them goodbye. Can’t happen soon enough.

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